Doll with clothes
We are dedicated to supplying high quality toys for your kids,in order to make your shopping easy and happy, please read terms as below.
1. We offer worldwide free shipping by China Post Air Mail, Orders will ship within 1-7 business days after payment.
Normally your parcel should arrive within 15 to 30days, for Russia/Brazil will be 25~45 days.In case of rush hour or national delay，or bad weather,busy season etc. will be longer than 60 days,
Please be kindly understand.
2.If you do not receive your item. Please find Query tracking number on the local postal website or please contact us, We will try our best to solve the problem until you satisfy.
1.please make sure you use a full name , correct address and telephone number only for shipping purposes. (International delivery required your sign so we required your phone number and promise do not share any information with third party)
2.The shipping is a big headache for both buyer &seller, a mutual understanding is highly needed. If you come from Russia or Brazil, we hope you can ask your Post Office to improve their service.
3. If you have quality problem of the goods,please contact us asap.
1. Please forgive we cant keep a 24 hours online service because of time lag, if you have any questions, order inquiry, product model, color, shipment tracking etc. please leave us message,we will reply on 24h. We will try our best to solve your problem. Please dont leave any negative feedback before you gave us this opportunity.
2.Customer Satisfaction our prime concern, your support is our greatest encouragement.
3.We greatly appreciate your POSITIVE feedback(5 Stars). It is very Important for us.
4.Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem.